Frequently asked questions
Everything you need to know about using OfferPeel. Still stuck? Email support@offerpeel.com — a human will reply.
What is OfferPeel?+
OfferPeel is a savings platform that gives you exclusive offers across food delivery, travel, shopping, OTT, hotels, electronics, fashion, beauty, and more.
How do I place an order?+
Pick the brand and offer you want, then submit your cart link, screenshot, or item list. Our team processes the order at a discount and shares the confirmation with you.
Are the offers really exclusive?+
Yes. Every offer on OfferPeel is negotiated directly with the brand or sourced through our partner network — they aren't available on public coupon sites.
Is there a fee?+
A small service fee may apply on certain offers. The fee is always shown upfront on the offer page so you know exactly what you'll pay.
How do I pay?+
We support UPI, cards, net banking, and wallets through secure payment gateways (Razorpay / Cashfree).
What if my order can't be placed?+
If an offer cannot be honoured for any reason, you get a full refund within 5-7 business days. No questions asked.
How long does it take?+
Most orders are processed within 15 minutes. Travel, hotel, and complex bookings may take up to a few hours. You'll receive status updates by email.
Is my data safe?+
We use bank-grade encryption for all submissions. Your cart links, screenshots, and personal details are only used to fulfil your order.
Can I track my orders?+
Yes. Sign in and visit your dashboard to see every order, its status, and the savings unlocked.
How do I contact support?+
Email us anytime at support@offerpeel.com — we respond within a few hours on business days.